<div style="color: rgb(82, 82, 82); font-family: Poppins, sans-serif; font-size: 13px;"><h2 data-start="100" data-end="124"><strong data-start="103" data-end="122">1. Introduction</strong></h2> <p data-start="125" data-end="393">At <strong data-start="128" data-end="151">FastMatch Matrimony</strong>, we strive to provide a seamless and satisfactory experience for our users. This <strong data-start="233" data-end="250">Refund Policy</strong> outlines the terms under which refunds may be granted for our services. By subscribing to our services, you agree to the terms stated below.</p> <h2 data-start="395" data-end="430"><strong data-start="398" data-end="428">2. Eligibility for Refunds</strong></h2> <p data-start="432" data-end="487">We offer refunds only under the following conditions:</p> <ul data-start="489" data-end="833"> <li data-start="489" data-end="603">If you are charged incorrectly due to a technical error, duplicate transaction, or billing issue from our end.</li> <li data-start="604" data-end="705">If a premium membership purchase was unsuccessful but the payment was deducted from your account.</li> <li data-start="706" data-end="833">If you cancel a subscription <strong data-start="737" data-end="774">before using any premium features</strong>, and the request is made within <strong data-start="807" data-end="830">24 hours of payment</strong>.</li> </ul> <h2 data-start="835" data-end="867"><strong data-start="838" data-end="865">3. Non-Refundable Cases</strong></h2> <p data-start="869" data-end="932">Refunds will <strong data-start="882" data-end="889">not</strong> be provided in the following situations:</p> <ul data-start="934" data-end="1284"> <li data-start="934" data-end="1020">If you have accessed or used any premium features after purchasing a subscription.</li> <li data-start="1021" data-end="1109">If you are dissatisfied with match suggestions or have not found a suitable partner.</li> <li data-start="1110" data-end="1206">If your account is terminated or suspended due to a violation of our <strong data-start="1181" data-end="1203">Terms &amp; Conditions</strong>.</li> <li data-start="1207" data-end="1284">If the refund request is made beyond the <strong data-start="1250" data-end="1281">24-hour cancellation period</strong>.</li> </ul> <h2 data-start="1286" data-end="1312"><strong data-start="1289" data-end="1310">4. Refund Process</strong></h2> <ul data-start="1314" data-end="1605"> <li data-start="1314" data-end="1435">To request a refund, contact our <strong data-start="1349" data-end="1374">Customer Support Team</strong> at <strong data-start="1378" data-end="1402"><a data-start="1380" data-end="1400" rel="noopener">[email protected]</a></strong> with your transaction details.</li> <li data-start="1436" data-end="1511">Refunds will be processed within <strong data-start="1471" data-end="1493">7-10 business days</strong> after approval.</li> <li data-start="1512" data-end="1605">Refunds will be credited back to the original payment method used during the transaction.</li> </ul> <h2 data-start="1607" data-end="1641"><strong data-start="1610" data-end="1639">5. Changes to This Policy</strong></h2> <p data-start="1643" data-end="1859">FastMatch Matrimony reserves the right to update or modify this <strong data-start="1707" data-end="1724">Refund Policy</strong> at any time. Any changes will be reflected on this page, and continued use of our services implies acceptance of the updated policy.</p> <p data-start="1861" data-end="1939">For further assistance, feel free to contact us at <strong data-start="1912" data-end="1936"><a data-start="1914" data-end="1934" rel="noopener">[email protected]</a></strong>.</p></div>